Business Process Management

Improve Your Team's Efficiency
Business Process Management

What I Do

I review your team's current business processes. I then evaluate their effectiveness for your particular organization and industry and produce an assessment with recommendations for improving your workflow. This assessment can serve as a road map for your team to use in making workflow modifications. My analysis focuses on three main areas:


The receipt and management of information within your organization.


The sharing of information among your team members and with your clients.

Tech Integration

Use of the appropriate technology to manage workflow and communicate among your team and with clients.

What is Business Process Management?

Business process management (BPM) is a systematic approach to making an organization’s workflow more effective, more efficient and more capable of adapting to an ever-changing environment. A business process is an activity or set of activities that will accomplish a specific organizational goal.


Here are some interesting articles.
Should My Business Use Hosted Exchange or Manage Email In-House?
If you’re the owner of a new or expanding business or have simply outgrown your current server, you may be debating whether a hosted Exchange...
Read More "Should My Business Use Hosted Exchange or Manage Email In-House?"
Should I Use Office 365 or Hosted Exchange for My Business?
Hosted Exchange is an email and calendaring solution for businesses powered by Microsoft Exchange. If you have ever worked in a corporate office environment, there’s...
Read More "Should I Use Office 365 or Hosted Exchange for My Business?"
Building Teams for Small Businesses
You’ve likely seen a lot of articles about the importance of building teams within large companies, but building productive, inclusive teams are also critical to...
Read More "Building Teams for Small Businesses"
5 Tips on How to Improve Business Efficiency
It may be that time of the year where you perform quarterly reviews and discover that your business is lagging behind what it was the...
Read More "5 Tips on How to Improve Business Efficiency"
One Big Potential Beneficiary Of The Coworking Space Trend: Brick-And-Mortar Retailers
While the closings of under performing retailers are far from over, the brick-and-mortar retail sector can take some comfort in the fact that it still...
Read More "One Big Potential Beneficiary Of The Coworking Space Trend: Brick-And-Mortar Retailers"
4 Tips to Getting IT Support Right for Small Businesses
When starting your company, it’s wise to budget for unexpected expenses, however most entrepreneurs underestimate IT support costs. According to IDC, computer downtime can cost small...
Read More "4 Tips to Getting IT Support Right for Small Businesses"

What is Workflow?

Workflow is the definition, execution and automation of business processes where tasks, information or documents are passed from one participant to another for action, according to a set of procedural rules. Organizations use workflows to coordinate tasks between people and synchronize data between systems, with the ultimate goal of improving organizational efficiency, responsiveness and profitability.

A fully functional digital workflow provides four key benefits to a company: Improved productivity; Process transparency; Faster business reaction time; Improved accountability.


These are products and services that I believe are standouts for small-medium businesses and worth checking out.
BarDog – Bar Inventory
I haven't seen this product in action because, well...I don't own a bar. So here's a snapshot of what BarDog does... BarDog keeps a record...
Read More "BarDog – Bar Inventory"
ALICE – Hotel Operations Platform
ALICE offers a platform of solutions for the hotelier that creates a unified hospitality experience, fostering meaningful relationships with guests and connecting departments across the...
Read More "ALICE – Hotel Operations Platform"
Sideline – Add a Second Phone Line For Business
  For many solo practitioners, working lean & mean is the way to go. Sometimes to a fault. If you're using your personal phone number...
Read More "Sideline – Add a Second Phone Line For Business"
BambooHR – HR Software for Small & Medium Businesses
    Ready to say goodbye to spreadsheets? Start a free trial or take a quick tour of BambooHR's easy-to-use human resource software for small...
Read More "BambooHR – HR Software for Small & Medium Businesses"

Bumps, Hiccups, and Black Holes

If your team seems out of sync collaborating on projects, has issues with poor information handling and exhibits other signs of inefficiency then its time to evaluate your business process.