Business Process Management

Improve Your Team's Efficiency
Business Process Management

What I Do

Perform an embedded observation of your team's current business processes. Then evaluate their effectiveness for your particular organization and industry and produce an assessment with recommendations for improving your workflow. This assessment can serve as a road map for your team to use in making workflow modifications. My analysis focuses on three main areas:

Workflow

The receipt and management of information within your organization.

Collaboration

The sharing of information among your team members and with your clients.

Tech Integration

Use of the appropriate technology to manage workflow and communicate among your team and with clients.

What is Business Process Management?

Business process management (BPM) is a systematic approach to making an organization’s workflow more effective, more efficient and more capable of adapting to an ever-changing environment. A business process is an activity or set of activities that will accomplish a specific organizational goal.

Articles

Here are some interesting articles.
Should My Business Use Hosted Exchange or Manage Email In-House?
If you’re the owner of a new or expanding business or have simply outgrown your current server, you may be debating whether a hosted Exchange...
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Should I Use Office 365 or Hosted Exchange for My Business?
Hosted Exchange is an email and calendaring solution for businesses powered by Microsoft Exchange. If you have ever worked in a corporate office environment, there’s...
Read More "Should I Use Office 365 or Hosted Exchange for My Business?"
Building Teams for Small Businesses
You’ve likely seen a lot of articles about the importance of building teams within large companies, but building productive, inclusive teams are also critical to...
Read More "Building Teams for Small Businesses"
5 Tips on How to Improve Business Efficiency
It may be that time of the year where you perform quarterly reviews and discover that your business is lagging behind what it was the...
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What is Workflow?

Workflow is the definition, execution and automation of business processes where tasks, information or documents are passed from one participant to another for action, according to a set of procedural rules. Organizations use workflows to coordinate tasks between people and synchronize data between systems, with the ultimate goal of improving organizational efficiency, responsiveness and profitability.

A fully functional digital workflow provides four key benefits to a company: Improved productivity; Process transparency; Faster business reaction time; Improved accountability.

Tools

These are products and services that I believe are standouts for small-medium businesses and worth checking out.
Tools For A Better Back Office
If you run a business that’s buried under a mountain of financial documentation – like a law practice or an accounting firm – you know...
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BarDog – Bar Inventory
I haven't seen this product in action because, well...I don't own a bar. So here's a snapshot of what BarDog does... BarDog keeps a record...
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ALICE – Hotel Operations Platform
ALICE offers a platform of solutions for the hotelier that creates a unified hospitality experience, fostering meaningful relationships with guests and connecting departments across the...
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Sideline – Add a Second Phone Line For Business
  For many solo practitioners, working lean & mean is the way to go. Sometimes to a fault. If you're using your personal phone number...
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Bumps, Hiccups, and Black Holes

If your team seems out of sync collaborating on projects, has issues with poor information handling and exhibits other signs of inefficiency then its time to evaluate your business process.